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The COVID impact – get the 2021 industry benchmark report
2020 was a year unlike any other. In this year’s SPI Professional Services Maturity™ Benchmark Report, we explore the data using the most comprehensive survey of the professional service industry.
Get the full story – How COVID has financially impacted the professional services industry and what the top performing companies are doing to adapt to the new environment.
This report covers:
- Tends for KPIs such as utilization, profitability, revenue, and more
- Growth metrics by service type, region, and size
- Delivery model changes for onsite vs. remote