Customer Engagement Blueprint: Best Practice Insights From Customer Engagement Experts

Higher Logic created the Customer Engagement Blueprint to help you jump-start your customer community and set actionable goals in four phases:

  • Sketch
  • Craft
  • Frame
  • Build

This white paper is a “beginner's guide” to developing a clear customer engagement strategy and vision, and we hope you use this Blueprint as your official community toolkit. We filled it with advice, worksheets and best practice insights from customer engagement experts. Fill it out on the go, or print it out and have a group working session.

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