Marketing & Sales
Technology
Workplace & HR
Business & Finance
Customer service is the core of the customer experience.
With Dynamic 365 Customer Service, service leaders can deliver personalized and relevant customer engagements, forge deeper connections, and build a seamless, end-to-end customer experience. In this webinar, you will discover how to make exceptional engagement the rule by:
- Recognizing and quickly connecting with customers through omnichannel engagement.
- Helping customers help themselves and connect in ways that work best for them with intelligent self-service tools.
- Enabling agents to close cases faster with AI-driven productivity tools that provide the right information at the right time.
- Streamlining and automating processes with solutions that deliver simplicity and flexibility.