Marketing & Sales
Technology
Workplace & HR
Business & Finance
This Forrester Total Economic Impact™ (TEI) study is based on interviews with ServiceNow Field Service Management customers.
See the value achieved with ServiceNow, including:
-Increased truck roll efficiency by 16%
-Deflected 12% of contacts by year three
-Return on investment (ROI) of 310% over three years
The Total Economic Impact™ Of ServiceNow Field Service Management, a December 2020 commissioned study conducted by Forrester Consulting on behalf of ServiceNow.