HBR Report: Retain Health Care Customers and Drive Efficiencies with a Seamless Digital Experience

Health care organizations recognize the need for digital transformation to meet the triple aim of better care, happier consumers, and lower costs. 

Yet, they face challenges making transformation a business reality in their highly-regulated and seemingly ever-changing industry.

Harvard Business Review Analytic Services examines the overall state of health care technology, barriers in execution, and what experiences health care organizations look to improve in the near term.




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