Hiring for Great Service: How to Screen, Attract and Retain Top Support Talent

This SupportIndustry.com article shows you how to build a sustainable 3-step process for hiring the very best people for your support team.The skills people need to be successful support agents are not always evident from a resume. There are no shortcuts to good hiring. But with the right process in place, you can have an all-star support team in due time.

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