How does LoanOptions.ai boost customer experience and efficiency

LoanOptions.ai, Australia's first AI-powered loan comparison platform, has distinguished itself as an award-winning FinTech that protects borrowers' interests. The company's innovative approach combines AI-matching technology, a user-friendly online form, knowledgeable loan specialists, and relationships with over 60 lenders across Australia to give borrowers an immediate view of realistic loan options based on their needs and profile.

However, as the company continued to scale rapidly, workflow automations were required to streamline operations and improve the caller experience. Enter JustCall, which provided LoanOptions.ai with a more sophisticated phone solution capable of automating some communications, creating call queues to ensure loan specialists can answer calls quickly, and integrating with LoanOptions.ai's CRM.

Explore how JustCall has been helping companies like LoanOptions.ai turn more leads into customers by increasing efficiency and creating a better customer experience.