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INVESTMENT IN HUMAN CAPITAL NEEDS TO BE THE SAME AS ANY OTHER ROI-DELIVERING OPPORTUNITY
Small and medium businesses (SMBs) are experiencing an exciting and dynamic time of great change, which creates tremendous opportunity. The pace of digital transformation is accelerating and technology has created many new opportunities to engage customers, solve business problems, and drive business growth.
To remain competitive and exceed your customers’ expectations, it is critical to avoid any technology downtime—downtime costs. Time to market is urgent and you need and expect IT to deliver the best return on your technology investment. But what about your human capital, those who are supporting the digital change? With the high degree and rapid pace of change, there is more pressure than ever on an organization’s staff. According to IDC, 90% of staff are impacted by digital transformation.3 Companies need to ensure their staff is skilled, supported, and ready to take on new tasks and opportunities in this ever-changing technology landscape.