In-app conversations eBook: Taking customer relationships to the next level

Today, messaging apps have become the preferred way for people to stay connected and share experiences with one another (yielding over 300 million in-app messages compared to 100 billion emails sent per day). Businesses are only starting to realize the power of messaging inside their apps as a way to not just reach customers, but reimagine entire customer experiences. 

Sendbird believes that messaging conversations inside businesses' mobile apps unlock the next frontier of relationship building with customers. It is the one medium which promises to achieve the holy grail for businesses: deliver curated experiences at scale while driving business outcomes spanning customer retention, conversion and satisfaction. 

We're entering a new era in business-to-customer communications. See why the time to move is now.

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