Market Share Leadership of the Year Web-Based Clientless Remote Support Global 2010

Simple. Secure. Cost-effective. Reliable. These are the attributes of a market leader in web-based remote support.

‘The number of remote and mobile workers as a percentage of the total workforce has risen, leading to a healthy growth trend for the remote support industry.’

This Frost & Sullivan brief explores why the demand for web-based remote support is increasing and why Citrix® GoToAssist® garnered the Market Share Leadership of the Year Award.

Read the brief to learn:

• What’s contributing to an increasing use of remote support
• Why GoToAssist is the market leader with a revenue share of 30 percent
• 4 key performance factors of a market-leading solution
• And more…