The Employee Experience Lens in HR Technology Selection

Ventana Research: The Employee Experience, Simply Put

We define the employee experience (EX) as the full extent of what employees do, feel and think about while at work or performing their job. Core factors that affect the employee experience include organizational culture, interactions with colleagues and management, the use of technology and digital tools, and avenues for career and professional growth. It is our view that today's organizations must deliver a rich, relevant and frictionless employee experience in order to achieve optimal workforce performance and to attract and retain top talent.