The ROI of Implementing Answer Automation in Genesys Cloud CX

ROI matters—from the dollars organizations can potentially save, to the time people earn back from improved workflows, all the way to the guarantee that everyone will adopt and use the new solution quickly.
We’ve done the work to make a case for Answer Automation. This guide provides the hard numbers contact centers can potentially achieve just by integrating Shelf with Genesys Cloud CX.

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