The State of Community Management 2015

In the sixth edition of the annual report series, leaders of more than 200 communities spanning a wide array of sectors and industries completed an annual survey exploring the demographics, practices and results of their community efforts. The resulting final report provides you and your organization with a valuable guide in executing your own community and social business initiatives:

  • Strategic, operational and tactical community best practices
  • Actionable insights to improve engagement and effectiveness of your community
  • New analysis around the eight competencies of the Community Maturity Model

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