The Workforce Experience Gap

Resilient HR teams know how to adapt to constant change to achieve organizational goals successfully, but the path to sustained agility isn't always evident. It's not just about transforming processes but also transforming the experiences employees have when planning for and performing work itself. Resiliency can't happen without engaged employees.


To explore this concept further, WorkForce Software, the first global provider of workforce management solutions with integrated employee experience capabilities, has released its Workforce Experience Gap Report. The findings analyze a comprehensive survey of employers and hourly/shift-based employees across various regions and industries.

The study reveals a significant disparity between employee and employer experience ratings, suggesting that employers aren't effectively addressing their employees' needs—and your organization could be falling short, too.

Download now and gain more insights into the employee experience gap across these critical areas:

  • Scheduling/Rostering flexibility and input from employees
  • Employee satisfaction with on-the-job training
  • Pay policies and expectations from employees

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