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Find out how IT Service Management (ITSM) can bring order and relief to an overwhelmed IT department, giving the team more time to focus on big-picture initiatives and help drive the whole business faster.
In this eBook, Salesforce shares 4 elements of ITSM that are critical to IT empowerment, including:
- Self-service options
- Low –friction communication
- Reporting and dashboards
- A future-ready platform