Intelligent products and equipment connected by IoT-enabled field service management software are revolutionising field service by providing greater efficiency, improved levels of service and new revenue streams.
Read this eBook to explore the innovative ways that five industry leaders transformed from costly break-fix models to models that are profitable and proactive using the IoT capabilities of Microsoft Dynamics 365 for Field Service. From helping MacDonald-Miller reduce service completion time by nearly two weeks to saving Tetra Pak’s customers more than $30,000 by predicting and preventing future breakdowns, Dynamics 365 for Field Service is enabling these organisations to deliver better customer experiences and profits.