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In a world where speed matters, businesses need agility and flexibility to quickly modify their processes and business practices to stay competitive. Historically, large companies have hampered process agility by locking themselves into outdated systems, processes, and ways of working, but several different factors are increasingly playing a role in driving companies toward process innovation, an emerging topic in the realm of process excellence.
This white paper, based on the Process Excellence Network and K2 webinar, “5 Ways to Transform Business Processes to Optimize Agility,” by Rob Speck, Vice President of Services at K2, focuses on:
- What drives business process innovation
- What causes organizations to adopt platforms that support process innovation
- Examples of organizations that have done this and their return on investment (ROI) as a result