Robotic process automation (RPA) promises huge gains for business services, including lower costs, better market insight and an improved customer experience. But implementing RPA requires a clear plan of action.
Read this guide to:
- understand the different types of automation
- rethink myths around automation that could be holding you back
- plan the first 100 days of your RPA journey
- understand how to manage change as you integrate ‘bots’ into your workforce
- get key insights from more than 50 automation projects worldwide.