Protected: Identity Governance and Administration for the New Computing Normal

A Global Survey of IT Security Professionals

Goals and Methodology

  • Research Goal: The primary research goal was to capture hard data on current trends and experiences with managing and governing identities and secrets.
  • Methodology: Independent sources of IT security stakeholders were invited to participate in an online survey. A variety of questions were asked on topics including PAM, IGA practices, security issues, the impact of Covid-19 and much more. Responses were captured between August 20, 2020 and September 3, 2020.
  • Participants: A total of 1216 qualified individuals completed the survey. All participants had direct responsibility for IT security and were very knowledgeable about the IAM and privileged access approach at their company. A wide range of industries, countries, and company sizes were represented.


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