Building a Modern IVR with Twilio

“94% of customers will buy again when they have a simple, easy support experience.” – Gartner

Why modernize your IVR? … The short answer is, your customers want you to. To bridge the gap between where your IVR system is today and where your customers are headed in the future, we share a progressive approach to developing your own modern IVR.

Inside this ebook you'll learn about:

• Three approaches to a modern IVR
• Advantages to building your IVR with APIs
• Business impact recognized to modernizing your IVR

Get the Building a Modern IVR with Twilio ebook and decide which approach best fits your needs and wows your customers.