Calculating the Real Cost of a Business Phone System

Traditional phone systems, aka, PBX were designed for a time when people primarily worked from desk phones; well before the Internet restructured our patterns of communication and general lifestyles. Many businesses feel entrenched with the systems they have, but as contracts expire and systems get harder to maintain options are considered. Explore the top 5 hidden costs of the PBX, including costs in upgrades, maintenance and service calls, the strain on IT budgets, accumulation of service charges, connecting office locations and difficulty planning for growth and the future.