Creating a Platform to Drive Accelerated Patient Engagement

How did Novartis boost patient engagement?

Read this case study and learn how Novartis deployed Health Cloud to reimagine patient engagement. For Novartis, Salesforce had everything it sought in a tech partner to step up patient engagement, at scale and fast.  That includes a modern architecture that fits with existing systems; minimal coding, and 88% configurability. 

IDC Research reveals the rollout of Health Cloud in Latin America and Canada saw:

  • 3x faster setup for new care plan templates
  • 10% gain in territorial reach
  • 20% drop in enrollment time
  • Several new loyalty programs, up from just one


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