Data Center & Infrastructure Report: Key Findings and Trends for 2021

Service Express surveyed over 500 IT professionals to identify priorities and challenges, and to share influences and solutions that impact data center strategy. This 2021 Data Center & Infrastructure report presents the research along with helpful insights and future predictions.

Managing an organization’s IT infrastructure requires business acumen, IT expertise and strategic planning. IT leaders need to account for routine difficulties, as well as facing down unknown challenges in the size and scope of COVID-19.  Service Express, a leader in third-party data center maintenance, asked IT professionals for feedback on their priorities, challenges, workload deployment methods, decision drivers and more.

Key findings include:

• Strengthening security & privacy is a top priority
• Budgeting & cost reduction is a top challenge
• Price is the most influential drive for IT decision-makers
• High service cost is the most significant hardware maintenance challenge
• Consolidation was the top cost reduction method for 2020