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Although governments across Europe may differ in their ideologies, statutes and constitution – there are common threads that unite us all are facing pressures to “do more with less” under a public spotlight. In supporting millions of people, progressive governments in Europe share the need to prioritise and choreograph a growing array of services and to harness digital technologies in their transformation efforts.
Following “Smart Government – the Big Balancing Act”, a study of UK government departments released in early 2018, this research extends to cover the UK as well as Germany, France, Spain, Italy and the Netherlands. This year’s study explores the progress government departments in these countries are making in using digital technology to transform citizen outcomes. The research explores how foundations, such as data infrastructure and operating paradigms need to evolve over the next five years, so that modern governments in Europe can more effectively meet their transformation objectives and serve everyone.