Forrester Survey: Web And Mobile Investments Drive Revenue And Loyalty

This Technology Adoption Profile survey by Forrester Consulting evaluates the current adoption, trends and challenges associated with hosted eCommerce solutions.   

Over 75% of North American customers are using digital – web and mobile – to research, engage, and shop online. Businesses, especially retail, must continue to hone web and mobile experiences and capabilities to ensure they attract and retain these digital customers, particularly during the holiday season, when roughly 30% of eCommerce revenues are generated.  

Customers reward businesses that offer superior on-line experiences.  Download the report to see if your web infrastructure investments will pay off.