Frost Radar™: European Contact Center as a Service Market, 2020

Genesys software outranks the competition in the Frost and Sullivan Frost Radar™: European Contact Center as a Service Market, 2020 report. Genesys Cloud™ contact centre software tops the CCaas market by offering an all-in-one cloud contact centre platform, the most complete marketplace, a myriad of high-quality native features, a simple user interface, and unmatchable customisation capabilities.