Gartner Unveils Latest Evaluation of ITSSM Vendors

Les outils de gestion du support des services informatiques (ITSSM) sont essentiels pour les organisations Infrastructure et Opérations (I&O) afin de gérer la prise en charge et la prestation des services informatiques. Cette étude Magic Quadrant dresse le profil des principaux fournisseurs d'outils ITSSM afin d'aider les responsables I&O à faire des choix pertinents.

Gartner [Magic Quadrant for IT Service Support Management Tools], [Chris Matchett | Katherine Lord | Tapati Bandopadhyay], [25 August 2015]

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