Technology is changing rapidly, and so is the public sector workforce. The pressure is on local and state governments to not just stay up-to-date, but also stay ahead. This eBook by GovLoop forecasts how successful state and local governments will operate in 2020 and beyond. See how your peers in the public sector are realizing the benefits of the cloud, improving customer experience, and more. Read this eBook for the latest technology and workforce trends, including interviews, research, and case studies.