Despite facing unprecedented challenges due to the pandemic, many embedded professional services organizations (ESOs) have not just weathered the storm over the last couple of years: they have thrived.
ESOs that are most poised to thrive in this environment are implementing and optimizing the right Professional Services Automation (PSA) solution that empowers the full engagement lifecycle for speed and scale, allowing them to:
- Gain consistency and enable the method that best fits the engagement – from activities to projects; traditional to agile services; remote and on-site
- Scale with the business and generate insights, predictability, and flexibility to support modern business models
- Connect and optimize across all the elements to run services at the speed of business – without getting overloaded or overwhelming consultants
Conversely, ESOs that continue to rely on outdated approaches, disconnected ad hoc tools, and manual vs. automated process, will find the road to revenue full of bumps, pitfalls – and dead ends.
Download A Guide to Driving Revenue with Embedded Professional Services today learn how to thrive in a post-pandemic environment.