How Digitally Enabled Healthcare Can Give Patients the Experiences They Expect

The new norm for healthcare includes access to providers from anywhere and integrated medical information that creates a comprehensive view of the patient. During a year where trust dipped in nearly every industry sector, healthcare providers have had to make sweeping changes to earn or maintain patient trust and deliver on their skyrocketing expectations. According to Salesforce’s 2021 Connected Health Consumer Report, only 23% of consumers completely trust the health industry.