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Businesses in all industries are increasing the use of online and mobile digital services to engage with customers, sell and promote products, and support partners. IT operations, application development, and business analysts are being asked to become more proactive in maintaining service levels, optimizing IT resources, and creating business value associated with these mission-critical services and workloads.
This white paper discusses IDC's recent research on emerging requirements for and benefits delivered by modern IT operations analytics solutions. It includes selected results from a recent survey of 201 U.S. decision makers representing IT operations, DevOps, and business analyst roles. This white paper also discusses the approach that HP Operations Analytics is taking to help IT teams simplify and automate their mission-critical IT operations analytics tools and processes.