IDC Research: How did Novartis boost patient engagement?

For Novartis, Salesforce had everything it sought in a tech partner to step up patient engagement, at scale and fast. That includes a modern architecture that fits with existing systems; minimal coding, and 88% configurability. 

IDC Research reveals the rollout of Health Cloud in Latin America and Canada saw:

• 3x faster setup for new care plan templates
• 10% gain in territorial reach
• 20% drop in enrollment time
• Several new loyalty programs, up from just one