Managing the Cost, Quality and Value of IT Management

For most organizations, the value of IT remains subjective or, at best, measured in technical terms that are not familiar to the rest of the business. This is probably driving you to seek ways to optimize and demonstrate the value of IT. The answer is to run your IT organization like a business, not a cost center, and manage value in the financial terms that are familiar to the business. Transforming IT in this manner demands a new approach that is rooted in the language of business – money! This executive brief discusses:

• Why it is time to look at your IT differently
• How a new approach – Technology Business Management – helps CIOs and other IT leaders understand the cost, quality and value of their IT services
• The importance of focusing on IT services as the economic unit of value