When a company takes a deep dive into what processes exist behind closed doors, they often might discover that what they thought was happening is not the case at all. Instead of relying on he said/she said, process mining provides a fact-based visual representation of actual transactional data. This brochure dives into Mavim’s Mine, Design and Improve methodology in which we: Mine the current processes, Design a visual operational model, and Improve the existing process to achieve organizational goals.