Nemertes Research – Achieving Agility with Cloud UC

Businesses are rapidly moving to the cloud for their communications and collaboration needs, especially when they want to deliver a consistent set of services to staff anywhere in the world without the hassles of maintaining a PBX of their own. Unified Communications as a Service (UCaaS) strives to meet business needs for features and performance, but achieving a successful rollout means providing a network that delivers high availability, high performance, and the ability to proactively address conditions that can hurt cloud communications and collaboration.

Connecting enterprise networks to cloud service providers through direct connect, SD-WAN, or WAN exchange services offers the opportunity to guarantee high quality application service delivery as well as to reduce costs by leveraging lower- cost connectivity options, globally.