IN THIS COLLECTION OF CASE STUDIES, WE WILL INTRODUCE CUSTOMER INTRODUCTION CASES FOCUSING ON THE IT OPERATION AND IT INFRASTRUCTURE ISSUES FACED BY CUSTOMERS IN THE FINANCIAL AND INSURANCE INDUSTRIES, AND HOW THEY HAVE SOLVED THE ISSUES.
- DIGITALIZATION UTILIZING AI AND VOICE RECOGNITION IN CALL CENTERS, THE CORE SYSTEMS OF THE MISSION-CRITICAL LIFE INSURANCE INDUSTRY. REDUCED SERVER INFRASTRUCTURE COSTS BY 40%, REDUCED LEAD TIME BY 1/3, AND ESTABLISHED A HIGHLY FLEXIBLE FOUNDATION
- INTRODUCED INFORMATION VIRTUAL SERVERS AND VIRTUAL DESKTOP INFRASTRUCTURE (9,000 CLIENTS). REDUCED IT INFRASTRUCTURE OPERATING COSTS BY 20%
- build an advanced security environment in a short period of time. separating in-house systems from the internet and realizing flexible, secure, and highly scalable infrastructure construction with an eye toward the transition to a hybrid environment in the future, etc.