On Demand Webinar: The Future of Contact Center AI with Genesys Cloud and Google Cloud

Join Genesys and Google Cloud for a discussion of our joint solution for contact center artificial intelligence (AI). You’ll also hear from special guests who are creating better customer experiences by combining AI with the power of human agents.

Genesys customers can now use the simple, secure and flexible Google Cloud Contact Center AI to quickly implement, train, configure and use bots — then act on them across any channel.

Learn how this game-changing solution enables you to:

• Understand exactly what customers want and act on it
• Automate routing tasks like payment processing
• Easily update business logic once for all channels