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Work-from-anywhere has become the norm for modern business. Whether they're in-office or remote, employee now rely on platforms such as Zoom, Microsoft Teams and Slack to collaborate.
At the same time, teams from sales and marketing to HR and accounting are turning to a growing number of digital channels to stay connected with one another and customers. For many, these channels include public-facing social media platforms. It's no surprise that as many as 85% of respondents to a recent McKinsey executive survey said that their companies have “somewhat” or “greatly” sped up their adoption of digital tools to help employees interact and collaborate.
Has your team considered the risks of insider fraud? In 2018, for example, Goldman Sachs paid $110 million to settle claims that its traders had used electronic chat rooms to share confidential customer information. This disadvantaged clients by enabling rivals to coordinate trades.