Recruit and Build the Right Team for Your Service Desk

Your people are your most valuable asset. 

“To build the right team of people for your service desk, you need a comprehensive and pragmatic recruitment process.”

This Service Desk Institute white paper explores strategies for recognizing the best candidates for your service desk dream team and how to keep staff motivated and engaged.

• 4 steps to recruit and hire the right candidates
• Why exit interviews are critical for improving your service desk
• Simple tips for retaining your best employees
• And more…