Reimagining the Employee Experience in the Age of Artificial Intelligence

Read About Combining the Power of Automation and Cognitive AI in the Enterprise

With 1Desk, we’ve moved beyond the limits of traditional IT management and internal service delivery. Now employees can bypass support ticketing systems and directly access a cognitive agent who can launch end-to-end processes and solve problems, without involving IT staff. The end result: No more tickets.

Reimagining the Employee Experience in the Age of Artificial Intelligence, we examine how a combination of analytics automation, and conversational interfaces — which are all part of the 1Desk platform — can transform employee experiences. We also detail real-life business use cases and how these AI technologies are delivering ROI.