Envision this situation at a growing bank. Its competitive landscape demands an agile
response to evolving customer needs. Fortunately, analytically minded professionals in
different divisions are seeing results that positively affect the bottom line.
- A data scientist in the business development team analyzes data to create customized experiences for premium customers.
- A digital marketer tracks and influences the customer journey for prospective mortgage customers.
- A risk analyst builds risk models for the bank’s loan portfolios.
- A data analyst examines data about local customers.
- A technical architect defines a new system to protect bank data from internal and external cyberthreats.
- An application developer builds a new mobile app for online customer portfolio management.
Between them, these employees might be using more than a dozen packages for analytics and data management.