Stronger Alignment: Embracing the Technology and People Behind Part Sales

Many dealerships rely on a phone-based approach to part sales. However, a parts department can improve sales performance as long as there is a willingness to change and embrace new technology.

In this new case study, you’ll learn how one dealer, with the help of a performance coaching team, used e-commerce technology and customer relationships to improve the performance of its RepairLink parts platform. The dealer was able to increase parts sales and improve order response time by nearly 90 percent.

Download your free copy of this new case study today and see how you can increase parts sales and improve overall customer service.