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AI chatbots automate mundane tasks to alleviate workloads for your IT help desk and improve the employee self-help experience. In its latest report on chatbots for IT operations, Forrester analyzes “the nine providers that matter most” — helping you choose the right chatbot for your environment.
Read the report to learn:
- Key considerations for selecting a chatbot for IT automation
- Findings on each of the vendors scored against 10 criteria
- Why Forrester named Moveworks a leader among the top IT chatbots and virtual agents “Moveworks’ platform allows customers to quickly adopt an IT help desk chatbot with limited development required, leading to fast time-to-deflection and easy integration into your existing IT systems.”