Since March, businesses in every industry have experienced drastic change. Shelter-in-place (SIP) orders made remote working mainstream, fast-tracked digital transformation, and forced organizations to take a long, hard look at developing viable business continuity plans that may not have existed prior to the pandemic.
New McKinsey research revealed that companies have accelerated the digitization of customer and supply-chain interactions as well as internal operations by about 4 years. The research also noted that digitally enabled products have accelerated by as much as 7 years. In other words, the future is now, and the workplace looks a lot different than it did just a few short months ago.
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