The next step in performance management: Blending formal and social approaches

Many proponents of social technologies believe it’s time to get rid of the formal performance review because it can’t provide benefits such as these. Besides, it seems that everyone can find something to dislike about the exercise. Social proponents believe emerging social technologies provide a better way.

SuccessFactors believes that social tools can add real value as part of a formal performance review process, but that they aren’t a replacement. Instead, it is possible to offer real-time feedback, badges, rankings, and insight into your top performers without losing the proven benefits of the formal approach.


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