The Total Economist Impact study of Dell’s PC Lifecycle Services

In order to be fully productive, different groups of employees have different needs in terms of end-user device hardware, software and configuration. Both public and private organisations acknowledge that managing the PC life cycle becomes more complicated and expensive as the variety of PC devices and employee workstyles increase and IT departments’ cost pressure continues to increase.

However, consolidating processes and enlisting the help of a vendor partner might reduce costs and provide expert level knowledge for better PC life-cycle management operations.

To better understand costs associated with services throughout PC life cycle, Forrester conducted this Total Economic Impact (TEI) study and examine the potential return on investment enterprises may realise by leveraging Intel® vPro and Dell’s ProDeploy Plus and ProSupport Plus services.

Download now to read key findings.