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As cloud adoption grows, global enterprises require more efficient cloud solutions to better manage costs and improve their users’ infrastructure management experiences. IT-as-a-service (ITaaS) partners can help with solutions that meet varied cloud management requirements, making more flexible console solutions a critical tool to achieving business outcomes.
Larger organizations tend to be more advanced in their adoption of cloud management consoles to support digital infrastructure. Management solutions that are flexible, scalable, and support public, private, and multicloud strategies are poised to enable a smooth and comprehensive experience for users. However, integration issues and skill deficiencies, combined with a need to better understand customer needs, are crucial for enterprises to optimize their cloud environments.
In March 2022, Dell Technologies commissioned Forrester Consulting to survey console buyers and users, exploring their needs and expectations for ITaaS for cloud management. To explore this topic, Forrester conducted an online survey with 514 global IT, cloud, and infrastructure and operations decision-makers responsible for their organizations’ cloud and infrastructure strategies.
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