University of Maryland Case Study

As one of America’s preeminent public research universities, the University of Maryland is dedicated to the fearless pursuit of ideas. At the leading edge of education, entrepreneurship, and innovation, it depends on state-of-the-art technology to support faculty, staff, and students as they work to advance knowledge for the benefit of students, the state, the nation, and the world.

The university’s Division of Information Technology owns this technology mandate, delivering a wide range of communications, computing, instructional technology, and consulting services that help faculty, administrators, and researchers to achieve their goals. As part of this mandate, the division provides world-class support that allows university staff and students to easily access new services, get issues resolved quickly, and have their questions answered.