Webinar: How to use your BPO contract to transform business processing

BPO providers’ investment in automation is transforming the way they execute business processes. Could rethinking your BPO contract help drive a similar transformation in your own organisation?

Listen to this webinar now to discover:

• The current automation trends in BPO – myths and realities
• Why you should factor emerging disruptive technology into any new contracts
• How to engage the market in a transformational deal
• How to contract and price for transformational BPO.