Website ADA Compliance Made Easy: How to Respond to Legal Demand Letters or Avoide Them, Altogether

Across the country, thousands of businesses and organizations, large and small, have been served legal demand letters claiming ADA Title III violations. While accessibility law remains very much undefined for private, non-government entities, these plaintiff demands and strategies do carry weight and are not without precedence. Time and again, the Department of Justice, the Office of Civil Rights (in collaboration with the U.S. Access Board), and various Courts have sided with plaintiffs when seeking to expand the reach of ADA beyond the traditional brick and mortar foundations, from which the law derived. In short, businesses would be facing an uphill battle if they were to argue the letter of the law in courtrooms, instead of taking steps to embrace the spirit of the law, as defined, herein.